In store service
Guests order and pay from the table — no waiting for a waiter
A QR menu with ordering and pay at the table, table booking, a self-service kiosk and a queue display, all under the restaurant’s brand. Dining room orders land on the board and go straight to iiko, r_keeper, 1С or Poster, and the guest stays in your base.
- Table 7 · QR menu₸12,400No. 20431New
- Kiosk · 2₸4,600No. 20430In POS
- Table 3 · QR payment₸9,800No. 20428In POS
What In store service solves
At peak hours a guest waits for a waiter twice: to order and to pay. Tables turn over more slowly and a queue builds at the till.
Guests wait for a waiter to order and to pay, and dining room orders are keyed into the POS by hand.
Guests order and pay on their own, the order goes straight to the POS, the contact lands in your base.
BeforeGuests wait for a waiter to place an order
AfterGuests open the menu by QR and order from the table
BeforeThe bill is brought and settled by hand
AfterGuests pay the bill by QR without waiting for a waiter
BeforeA paper menu knows nothing about the stop list
AfterThe QR menu and kiosk show only what is available now
BeforeA queue at the till at peak hours
AfterThe kiosk takes the order, the display shows when it is ready
Key features
Everything for dining room service under the restaurant’s brand and one board for all orders. The product admin panel and channel reports are included.
QR menu and ordering from the table
A QR menu on the table with photos, modifiers and the stop list. Guests order on their own, and the order reaches the kitchen through the POS.
Pay at the table
Guests pay the bill by QR without waiting for a waiter, so the table frees up sooner.
Table booking
Guests book a table online, and the manager sees every booking for the location in one list.
Self-service kiosk
Order and pay at the kiosk without queuing at the till. Same menu and stop list as the QR menu.
Queue display
The order number on the screen changes status when the order is ready, and the guest picks it up.
Order board
Dining room orders sit on one board with every other channel and go straight to iiko, r_keeper, 1С or Poster.
The guest is in your base
Sign-in with a one-time code and order history. Dining room guests stay with the restaurant.
How it works
Let’s follow one dining room order: from the QR code on the table to the guest base.
Sample timeline for order No. 20431
- QR menu
A guest at table 7 opened the menu by QR and ordered ₸12,400 worth of food
- ORDR
Order No. 20431 is on the board with its history open
- iiko
The order is in the POS, the kitchen sees items and modifiers
- Guest
Paid at the table without waiting for a waiter
- Kitchen
“Ready”: the waiter brings the order to table 7
- ORDR
The guest rated the order, their contact and history went into your base
Other ORDR products
They run on the same order board. After the dining room, restaurants usually add their own apps and website so dining room guests order delivery directly.
- DirectApps and a website under your brand with no aggregator commission
- ORDR PayCards, Kaspi Pay, Apple Pay and fiscal receipts
- Analytics and marketingChannel reports, segments, campaigns
- Marketplace-to-POS integrationsOrders from every aggregator in one window and straight to the POS
- ORDR CRMOrders from WhatsApp and Telegram straight to the POS
- Delivery serviceOwn couriers and the cheapest external pickup
Guests don’t wait for a waiter
We will show the QR menu and pay at the table on your menu and your POS and give you the price for your number of locations.
