Integration · Courier services
Your own couriers — in one dispatch desk
ORDR manages your couriers alongside external services: shifts, zones, order assignment. The dispatcher sees who to give the order to, and the guest sees where their courier is.
How we integrate with your couriers
Add couriers in ORDR, or we pull them from iiko. Each one is linked to locations and zones.
Where the order comes from
- Website
- App
- Call centre
- Order board
An order with a number and history- ORDR → Own couriersOrder to a courierThe dispatcher assigns the order, and ORDR suggests the best courier by workload and distance.
- Own couriers → ORDRStatuses and positionOn the way, delivered: on the order board. iiko couriers appear on the map in real time.
What changes in the restaurant
Without integration
- Who gets the order is decided by eye
- Your couriers and external services live in different places
- The guest calls to ask where the order is
With ORDR
- ORDR suggests the best courier
- Your couriers and delivery services in one dispatch desk
- The guest sees the delivery status on their own
How we connect your couriers
The ORDR team does it all — you provide a contract with the delivery service or a list of your couriers.
- 1
Request and demo
We show how a courier is called straight from the order board.
- 2
Access to the service
We add Own couriers keys to ORDR by city and location.
- 3
Zones and rules
We draw delivery zones and decide when to call a courier: after payment or when the order is ready.
- 4
Couriers at work
We check with a test delivery and switch it on.
We'll connect your couriers to your delivery
On the demo we'll show how ORDR compares dispatch prices and calls a courier in one click.