Integration · Analytics and marketing
Jivo — live chat on the restaurant website
Jivo chat appears on the restaurant website without a developer's help. ORDR checks that the widget works and operators are online.
How we integrate with Jivo
ORDR connects your Jivo widget to the website by its ID.
Where the data comes from
- Website
- App
- Basket
- Checkout
- Payment
An order with a number and history- ORDR → JivoWebsite chatThe Jivo widget shows on every page of the website.
- Jivo → ORDRCheckORDR checks that the widget exists and operators are online.
JivoWhat changes in the restaurant
Without integration
- A developer has to install the chat
- No way to tell whether anyone is answering the chat
With ORDR
- The chat connects in one step
- ORDR checks that operators are online
How we connect Jivo
The ORDR team does it all — you provide the counter or widget ID.
- 1
Request and demo
We show which events and purchases you'll see in reports.
- 2
Counter ID
We add the Jivo ID to ORDR, a separate one for each city if needed.
- 3
Website check
ORDR checks on its own that the code is on the website and working.
- 4
Data flows in
See channel orders and revenue in the report you're used to.
We'll connect Jivo to your website
On the demo we'll show what data on guests and orders you'll see from day one.