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ORDR

Integration · Messengers and SMS

Telegram — for guests and your team

Guests sign in through the bot in one tap and receive campaigns, while the team sees new orders in its chats. For ordering in Telegram, there's your restaurant's Mini App.

How we integrate with Telegram

ORDR connects to your Telegram bot. The bot and its subscribers stay yours.

Where it works

  • Guest sign-in
  • Order statuses
  • Campaigns
  • Operator chats
  • Restaurant team
ORDRAn order with a number and history
  • Telegram → ORDRGuest sign-inThe guest shares their contact in the bot and signs in to their account right away.
  • ORDR → TelegramOrders for the teamEvery order card arrives in a team chat: shared, per city or per location.
  • ORDR → TelegramCampaignsPromotions and news go to everyone who has messaged the bot.
Telegram

What changes in the restaurant

Without integration

  • Guests wait for an SMS code to sign in
  • The team learns about a new order from a phone call
  • Bot subscribers aren't linked to orders in any way

With ORDR

  • One-tap sign-in through the bot
  • New orders instantly in team chats
  • Campaigns to guests who have already ordered

How we connect Telegram

The ORDR team does it all — you provide the number or account we connect.

  1. 1

    Request and demo

    We show which messages guests and your team receive.

  2. 2

    Connecting Telegram

    We add the credentials to ORDR, separate ones for each city if needed.

  3. 3

    Templates and scenarios

    We set up the texts of codes, statuses and auto-replies.

  4. 4

    Messages go out

    We send a test message and switch it on.

Other messengers and SMS

We'll connect Telegram to ORDR

On the demo we'll show how a chat becomes an order and the guest gets statuses without phone calls.

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